Good Morning Everyone,
We are writing to inform you of some upcoming developments in the company,
As part of business developments we will be moving to a new data centre which will allow us to continue to provide you more up to date and refined services.
Please note – Throughout this move telephone support will be in place if you need to contact us should you have any questions – 0870 4959889
Data Centre Move Information :
The move itself will take place on Saturday Aug 29th at 12 Midnight and will go on until Sunday early hours and we will hopefully be 95% back up and running by about 6AM.
We will move the core network components and servers first to make sure everything is fully operational for the servers to go in shortly after.
Any clients not wishing to move their Co-Location service with us will need to have all invoices fully settled and their hardware collected by Aug 28th.
If your service is not cancelled by this date or you haven’t contacted us to make special arrangements we shall assume you want to carry on with your service and we shall move your hardware to the new location ourselves, we will take responsibility for this.
If anyone has any questions please contact us via the ticketing system ASAP.
As well as the move we have also invested in the following :
Remote Access Power Control :
We will now be able to control each servers power supply independently allowing us to reduce the reboot times as we no longer need to wait for human hardware interaction.
We will also be able to give some customers complete control over their own servers power supply.
Core Network Upgrade :
We have invested in new full gigabit Cisco switching equipment to keep us up to date and allow us to handle more traffic as the company grows.
Remote KVM Access :
We have also invested in remote KVM (Keyboard Video Mouse) system allowing us access to our servers directly should there be any problem.
We will also be able to offer clients a private, permanent KVM connection to their dedicated or Co-Located server for £15 per month with zero setup fee.
Thanks,
The Coeplic Ltd Management Team.
Tags: downtime, Maintenance, network, servers, Upgrades